Web Working for You Ltd

Making the web work for you

Frequently Asked Questions

Can I Transfer-In my own Domain?

You can transfer-in any domain name which has a Top Level Domain in the range in which we currently operate - this includes .co.uk, .org.uk, .me.uk, .com, .net, .org, .biz, .info, .eu, .uk.com, .eu.com, .gb.com, .gb.net, .uk.net, .tv, .cc, .mobi.  There may be a charge for the transfer - we will reflect the charges made by our Service Supplier.

Can I buy my Own Domain off someone else?

Yes.  You can then either transfer it to us or change the server settings with your domain-seller and we can take it from there.

Can I Transfer-Out away from you?

Yes.  You are free at any time to take your domain.  You have paid for it.  It is yours.  There is normally no fee associated with transferring-out although your new Provider may raise a fee to Transfer-In.

Can I have more than 5 email accounts at my domain?

Yes.  As many as you like.  Contact us to discuss your requirements and we will respond with a costing.  Please remember, we also provide email-forwarding so you effectively get 10 email addresses “live” at any time.  You can also change them at any time.

What’s the difference between your OnePageWeb and your “Brochure” website?

Essentially, there is no difference.  The OnePageWeb branding comes from the fact that it is expected to be a single page on the web and this is reflected in the pricing.  Once this become multi-pages, it is likely to become a “Brochure” site.  Our charges are a reflection of the time and materials we have to put into the design and publishing of your website, not necessarily the number of pages published.

Why should I consider buying a domain for more than 2 years?

Because some Search Engines will give your site some additional credibility if they see the domain is going to be there for some time.

Why should I get the .com and the .co.uk?

Many people will enter your domain name directly into their browser and add .co.uk or .com as they see fit.  In order to catch all of those enquires, it is necessary to get both the .com and the .co.uk domain names.  We divert one to the other - you do NOT need to have 2 websites.  Similarly, email gets diverted from one to the other.

If I have both .co.uk and .com, which do I use by default?

If you are UK based and your target prospects are UK-based, you should always use the .co.uk version and divert the .com to the .co.uk version.  If your target prospects are truly International or American or Irish, then perhaps you should default to the .com.

What should I do if the .co.uk is available but the .com is already taken?

Pick a new domain.  No Brainer.  If the .com is gone, forget it.  There will be problems ahead if you have the .co.uk and someone else has the .com, especially if you are in the same line of business.

I need multiple Domain Names and don’t want to order individually

No problem. Give us a call and submit a listing of your required domain names and we will look after it for you.

I am a new Start-up Company and I need a Company Name and a Website Name to match

Pick the Domain Names first, with an eye on the names available at Company House - register the domain names and then register the Company Name.  This is much easier that acquiring a Company Name and then trying to acquire the domains to suit.

My Email address is getting too clogged up with Spam - can I change it?

Yes, of course.  You have control of the email package.  You can change the bit in front of the “at” sign any time you like, subject to Fair Use Policy.